Privacy Policy

In essence: we collect such information about our clients that we need in order to deliver a high class service. We respect your privacy and will use use it responsibly.

Retained Data

A necessary part of providing the hosted online shopping service involves the collection an retention of certain information about the merchants who sign up for an online shop and the customers who purchase their products. Merchants, and their customers who create customer account have access to, and can change this information via the "Profile" link on their screens.

In addition, this service retains information about orders placed by customers with the merchants' shops so that the merchants can fulfill these orders.

This service does not request nor require credit/debit card details to be entered directly onto this site in order to pay for purchases. Card numbers and security codes entered during the payment phase of an order never hit the Vendexo servers. This site uses technology to have payments approved by customers using partner sites such as PayPal and Stripe Payments and so has no need of these credit card details directly, and has no means to even see them during the payment process. This site also has no visibility of customers' passwords for such third party payment sites. Vendexo only partners with payment providers which are PCI compliant so that customers can be confident that their payment card details are held securely.

Vendexo keeps navigational data about website visits and pages viewed in order to assist it with ongoing website enhancement. This can include non-personally identifyable information such as the visitor's web browser type and version, IP address and time of visit.

This website uses "cookies" in order to be able to conduct our visitors through the various functions of the website. These are necessary to connect one exchange between the web browser and the server with the next. They are essentially unique identifiers assigned to each visitor, so that the server can know that you have logged in, or placed items into the shopping basket, and not confuse your requests with those of other users. Your web browser stores these cookies on your computer.

Disclosure

Vendexo will not trade, rent or sell the data mentioned above to other parties. It may disclose certain information to third parties or agents which it may use to assist it with the provision of services, such as order fulfullment, payment processing, web traffic analysis, e-mail administration and customer surveys. In such an event, if personally identifyable information is disclosed, it will require that it be held in confidence.

If required by law, or based on our judgement, if necessary to comply with the law, or to protect our users, our servers, the website or the public, we may disclose specific information that we hold to the relevant authorities.

Merchants will have access to the details that customers provide about themselves during the customer registration and checkout processes, as this is necessary for them to fulfill their orders. Customers are advised to check each online shop for the merchant's own privacy policy. Vendexo cannot be held responsible for any disclosures made by merchants of the data they retain even if hosted by Vendexo.